Article 6: Deposit and damage
Article 6.1 The deposit
In addition to the rental prices, a deposit of 300 euros per scooter is charged. The deposit paid for the scooters does not cover the costs in the event of disappearance, theft or total loss of the scooter and accessories. The deposit is paid by bank transfer or cash/bancontact and will be refunded at the latest within 10 working days after the rental. If the renter has not returned the e-chopper and accessories on the pre-agreed end date, the renter is obliged to pay the lessor an amount of €3000 per e-chopper within three days. If the maximum rental time is exceeded, an additional amount of €7.50 per e-chopper per 15 minutes will be charged. When you return early, the full rental price remains intact.
Article 6.2 the condition of the scooter before departure
Before departure, an inspection of the scooter is done in the presence of all parties involved. The scooters must be returned to the place of departure in the same condition as they were in during the inspection (unless otherwise expressly agreed).
Article 6.3 The insurance
The lessor has third-party liability insurance for each scooter in accordance with the law. Damage cases will be reported to the insurance company. Coverage is subject to a damage waiver/exemption of €1,000. The damage waiver will be paid by the renter/rider himself in the event of any damage or accident. In case of non-coverage, this cannot be recovered from the lessor.
Article 6.4 Liability
Easea Rider is not liable for any damage, direct or indirect and of whatever nature, to the renter or third parties, regardless of the way in which it arose and by the persons by whom it was caused, except insofar as the damage is the direct result due to a manufacturing defect or attributable negligence on the part of ER, in which case ER is only obliged to compensate the damage up to a maximum of the amount of the payment made by its insurance. ER requires the use of helmets.
If a defect or accident occurs during the ride or if damage, loss or theft of the e-scooter is established, the renter/rider must:
- notify the lessor immediately on 050 500 229 (mobile phone ...)
Action will be taken as soon as possible.
- moreover (in the event of an accident) the reporting officers must also be immediately informed by the renter. A declaration will then also be made.
The renter and/or rider in question is responsible and liable for the process official reports to be drawn up. On arrival, the scooters will be checked again;
- Visible damage (including missing parts, damage to the inside or outside, theft of parts, ...) will be deducted from the deposit. The damage that would exceed the deposit will be fully recovered from the renter.
- Hidden damage that only emerges after a thorough inspection (such as - not exhaustively enumerated - a.o. costs of repair to the engine and/or the mechanics as a result of poor/incorrect use by the renter, costs of improper use, ... ) will also be recovered from the renter.
- Intentionally concealed damage (both visible and invisible damage) upon return will be sanctioned with an additional 100 euros per item of damage, on top of the repair cost.
In the event of damage, an additional administrative cost of 75 euros per scooter is always due. The lessor reserves the right to withhold the deposit until the invoice for repair is received or until after the decision of the competent court or until after the opinion of the insurance company.
The lessor also reserves the right to recover the entire loss of income during the period of non-availability of the scooter(s) in question from the person causing the damage. It will prove this loss of income by means of reservation requests that it must cancel (either from one or a few individuals, or from an entire group).
The damage is always repaired at an official dealer, appointed by the lessor. The dealer will submit a damage estimate to the lessor within 14 days of the return date, who will deliver this estimate to the renter by return. The renter has 7 working days to agree or disagree in writing.
No response within this period means tacit agreement with the price quotation. The claim is then enforceable and/or due and payable. Non-agreement will always be accompanied by a serious counter-quote, delivered by an expert, at the renter’s own expense. Any other disagreement is unfounded and is equivalent to an agreement after which the claim is enforceable and/or payable.
In the event of a reasoned non-agreement, the lessor has the option of either reaching an agreement after all, or submitting the case to a third expert, or taking the case before the competent court. The renter is also fully liable for theft and/or damage caused by third parties.